Systems SOS

Save Our System.

Bring me the thing that's got you stuck.

The bottleneck, the process that won't behave, the idea you can't turn into a system yet, or the tool that refuses to do what you need. One hour together on Teams, and you leave knowing exactly what to do next.

Systems SOS

Save Our System.

Bring me the thing that's got you stuck.

The bottleneck, the process that won't behave, the idea you can't turn into a system yet, or the tool that refuses to do what you need. One hour together on Teams, and you leave knowing exactly what to do next.

One hour · Live on Microsoft Teams · Recorded · Summary within 3 business days

Sound familiar?

  • Work moves between people, and somewhere along the way it stalls, gets done twice, or quietly disappears.
  • Everyone's busy, but nobody's quite sure who owns which step, so it keeps coming back to you.
  • People ask you for the same information over and over, because it was never captured anywhere they can find it.
  • You can picture how something should work, but you can't see the steps to get there.
  • The tool can probably do it. You just can't work out how to set it up for the way your work actually runs.

You've probably been working around it for weeks. An hour with someone who's untangled it before usually gets you further than another month of workarounds.

0153045 60 MINUTES

Your hour, minute by minute

Here's where the hour goes.

Your pre-session form gives us a head start, so the hour goes on the problem itself.

  1. Settle in0–10 min

    I check what you sent through, then we confirm the details and the outcome you want from the hour.

  2. Untangle it10–30 min

    You walk me through what's happening. I ask questions until we can see where it breaks.

  3. Work it out30–50 min

    We decide the fix together. If part of the answer is a tool setting, we fix it there and then.

  4. Next steps50–60 min

    What you'll do, in what order, so you can finish it without me. All on the recording.

What you can bring

Pick the one that's costing you most.

One thing per session, so that the hour goes deep on the problem that's actually costing you time.

A process

We map it from start to finish, so you can see where it breaks and where it leans on you.

Responsibility

Who does what, when, and how they hand it on, so work stops landing back on your desk.

Information

What needs to be collected and stored at each point, so that people have what they need to do the work without asking you.

An idea

A system you can picture but can't map out yet.

A tool

Getting the software you already use to work the way your work actually runs.

How it works

Before, during and after.

  1. 1

    Book and pay

    You'll pick a time in my calendar straight after purchase.

  2. 2

    Tell me what's going on

    A short form before we meet, which means we start on the problem instead of the backstory.

  3. 3

    Untangle it live

    You walk me through what's happening (share your screen, sketch it out, or just talk it through), I ask questions, and we work it out together. If part of the answer is a tool setting, we can fix it there and then.

  4. 4

    Get your summary

    Within 3 business days you'll get what we worked on, your next steps, and links to the resources we talked about, plus the recording to keep.

What you leave with

More than a good chat.

  • The thing unstuck, or a clear plan for unsticking it
  • Your next steps written down, so you're not relying on memory to finish it
  • The recording, so you can rewatch the click-by-click parts at your own pace
  • Links to the templates and resources that fit your situation
In just one short session, I was able to move forward with an Outlook issue that had me stumped. Marianne cut through the complexity and walked me through a simple solution.
Kim Parsons
I loved having a 1:1 session with Marianne. She helped me understand what was possible and how to get started without the jargon and confusing tech setups.
Barb Pinneri

Is it right for you?

Systems SOS is for you if…

  • You've got one specific thing in your way, and you'd rather spend an hour solving it than another month working around it.
  • You learn best when someone walks through it with you, on your own screen.
  • You need private eyes on something you can't post in a group: client files, internal processes, your own messy setup.

It's probably not for you if…

  • You want someone to build it while you watch. In a Systems SOS you drive and I guide.
  • You've got lots of small questions that pop up over time. Systems Studio gives you monthly Hot Seats and a community for $99 a month.
  • You want to rethink a whole area of how your business runs. A Systems Intensive gives us the full day for that.

Questions

Good questions.

How is this different from the free Systems Clarity Call?+

The Clarity Call is a short, free chat to work out which way of working together suits you. Systems SOS is the actual work, on your actual problem.

Can I bring more than one thing?+

One main thing gets you the best result. If we solve it with time to spare, we'll use the rest on a related question.

What if we don't solve it in the hour?+

You'll leave with the plan for finishing it, and your summary spells out each step so you can carry on without me.

Is this about Microsoft 365?+

Only if you want it to be. Most Systems SOS sessions are about how the work runs: the steps, the handovers, who's responsible and what information people need. When the answer involves a tool, I'll help in whatever you use, and Microsoft 365 is where I know every corner.

How long do I have to book my session?+

Three months from purchase.

What if I want to go deeper afterwards?+

Book a Systems Intensive within 30 days and your $495 comes off the price.

Marianne (Maz) Tansley

Hi, I'm Maz.

I spent more than 20 years as the Executive Assistant everything ran through: the one who knew where everything lived, worked out who needed what and when, and untangled the processes nobody else could follow. These days I help the people still in that chair see how their work actually runs, and get unstuck faster.

Bring me the thing that's got you stuck.

One hour, live on Teams. You leave with it unstuck, or with a clear plan and everything you need to finish it.

$495 inc GST · Recorded · Summary within 3 business days · Use within 3 months