Systems Studio
Build systems that hold — without you holding them together.
For admin professionals who are tired of being the one everything runs through.
It doesn't happen all at once.
It happens one "quick question" at a time.
Someone needs to know where something lives. Someone needs the process that only exists in your head. Someone needs you to remember what everyone else forgot.
So you do it. Because you're good at it. Because it's faster than explaining. Because somebody has to.
Except now it's every new client. Every new hire. Every process that never quite got written down.
You didn't set out to become the system.
You just kept catching what nothing else was built to catch.
You don't need more tools.
You need your work to stop feeling fragile.
You're responsible for making the work happen — but too much of it still runs through you. Every new client, every new hire, every project handover is more moving parts you're the one holding together. Not because you were asked to. Because nobody else could.
You've probably already tried to fix this.
A better folder structure. A shared doc everyone forgets to update. A "let's get more organised" January that lasted about three weeks.
None of it stuck — because none of it was actually the problem.
The visible mess is never the real one.
The real one is that the business runs on a person, not a system. And a person can't be copied, backed up, or handed to someone new on their first day.
So the gaps get filled by you. Quietly. Every time.
This is where that stops.
Systems Studio isn't another course to work through, or another template to download and never open again.
It's a working studio — somewhere you come back to, again and again, whenever your business needs a system that actually holds.
Every system inside is built the same way: understand the real problem, audit what already exists, make the decisions that matter, build it properly, know exactly when it's done. I call it Structure, Flow, Experience — and once you've used it on one system, you can use it on every system your business will ever need.
You're not buying information. You're building something your business can lean on — one system at a time, starting with whichever one's causing the most friction right now.
What's actually inside.
Curious what you're getting before you join? This five-minute tour walks you through the Systems Library.
Build · Systems Library
Everything you need to actually build
SOPs, New Enquiry, and Client Onboarding are ready to build today, with new systems added as they're completed. Every system is a complete implementation guide, not a template you have to reverse-engineer — so instead of guessing your way through a new process, you follow the same proven build: understand the problem, audit what's there, make the decisions, build it, know when it's done.
Learn · Systems Lab
Monthly, live
Once a month, I unpack one complete system through Structure, Flow, and Experience — so instead of learning one fix, you learn how to think through any system in your business, long after this membership does its job.
Troubleshoot · Hot Seats
Monthly, live
Bring the thing you're stuck on. A bottleneck, a half-built process, a decision you can't make alone. Instead of sitting with it another month, you get it diagnosed properly — before you spend more time redesigning the wrong thing.
Connect · Studio Community
Always open
Ask questions, share what you're building, and learn from other admin professionals doing the same work you are — so you're not the only one who's ever tried to solve this.
Protected time to build
A protected 3-hour session to actually build, with me there if you need me. No teaching, no slides — because sometimes the hardest part isn't knowing what to do, it's finding the time to do it.
Here's what building a system actually looks like.
Every system in the Studio follows the same six-module build. This is Client Onboarding as the example — tap a step to see what's inside.
Module 1 · Before you build
You start by naming the real problem, not the surface one — what onboarding is actually costing you right now — then map out what you'll build to fix it.
Module 2 · Audit
Before you change anything, you audit what's already happening in your onboarding process — what's working, what's improvised, and what's quietly falling on you every time.
Module 3 · Decisions
Five decisions, one at a time, in an order that actually makes sense — the starting line, the register, the tracker, the folder structure, and the documentation.
Module 4 · Build
Now you actually build it: the register, your folder structure, your tracker, and your intake form — in the order they depend on each other, not the order you decided them in.
Module 5 · Resources
Six ready-to-use resources so you're never starting from a blank page: the audit worksheet, client register, folder-planning checklist, tracker build plan, intake form, and welcome email swipe file.
Module 6 · You're done when...
A clear finish line, not an open-ended to-do list — a completion summary against Structure, Flow, and Experience, so you know exactly when this system is actually done.
What it's actually like inside.
“"I absolutely love what you've built with Systems Studio... this is where the gold is. Shaping each system to suit all kinds and sizes of business would have taken a lot more thought and planning than most people will realise, and really highlights your expertise — you've been in the trenches and know what works, how, and why we need it."
Kirsten, Stat Admin Solutions
The content and delivery make it so easy to take in when you're juggling all the things. It's great knowing she's there when I need her.
Debbie, Can Do Admin ServicesI love the content and the shared conversations. Even the questions other members ask turn into powerful learning moments.
Rachel, Connect & Flow WAI love how supported this community makes me feel. There's no such thing as a silly question — and I learn from everyone.
Helen, Flexible Admin"I don't really have time for this right now."
That's exactly why it's not built like a course. There's nothing to finish, no weekly module to fall behind on. You build the system that's causing you the most friction right now, then come back whenever the next one needs attention.
"I've tried fixing this myself before."
Most fixes don't stick because they're patched on top of the mess, not built underneath it. Every system in the Studio starts with the actual problem, not the workaround — so what you build this time is designed to hold, not just hold you over.
"Is this just another library of templates I'll never open?"
No. A template assumes you already know what to build. Every system here is a complete build guide — the decisions, the build, the resources — so you're never staring at a blank folder wondering where to start.
Hi, I'm Marianne (Maz).
For more than 20 years I worked behind the scenes in other people's businesses — the Executive Assistant everything ran through. I was the bottleneck. I was the system.
I built Systems Studio after years of watching capable admin professionals do incredible work, while quietly carrying systems that made everything harder than it should be. Most of the time the problem wasn't skill. It was that they'd become the system.
Systems Studio is where I help you stop carrying everything yourself. Not perfect. Just designed to be reliable.
Choose the membership that's right for you.
Both include the complete Systems Library, monthly live sessions, and a community of admin professionals building the same kind of systems you are.
Systems Studio
or $99 AUD / month
- Full Systems Library access
- Monthly Systems Lab
- Monthly Hot Seats
- Studio Community
- Member pricing on every Sprint
Perfect if you're ready to build better systems, with practical guidance and ongoing support.
Become a Studio memberSystems Studio VIP
or $149 AUD / month
- Everything in Systems Studio
- A seat at every Sprint, live + replay
- Lifetime access to every Sprint replay
- Monthly VIP Build Lab
For people who don't just want to learn about better systems — they want dedicated time to build them.
Become a Studio VIPTry it. If it's not right, I'll refund you.
Join, have a proper look around, sit in on a session if the timing works. If Systems Studio isn't the right fit within your first 14 days, email me and I'll refund you in full — no reason needed.
Still deciding?
How much time do I need each week?
Do I have to attend the live sessions?
What if I fall behind, or miss things?
What's the difference between Systems Studio and VIP?
Can I cancel?
Do I need to use Microsoft 365?
You don't need another tool.
You need your work to stop depending on you remembering everything.
That's what Systems Studio is for.
$990/year or $99/month · Systems Studio VIP from $1,490/year · 14-day guarantee