Consistent Client Touchpoints
Before you register
This sprint is a good fit if:
You don't need a fancy onboarding process for this to be useful. You just need the client experience to stop depending on you remembering to deliver it.
Tools and platforms
This sprint is about the system, not the software. The mapping and the thinking work wherever you run your client communication. Live builds are demonstrated using Microsoft 365, and you'll get a translation guide so you can apply every step in the tools you already use.